Notes from Training: 4 New Agreements for Leaders and Managers

These are notes taken from a one-day "New Conscious Systems" training given by David Dibble. :)

 

1.    Learning to master the mind is the only way to create reality as you want it.

1.1.    We are all thinking 40,000-70,000 thoughts every day.  These thoughts are subconsciously but consistently running through our minds. 

1.2.    Masculine Mind:

1.2.1. Logical

1.2.2. Sequential

1.2.3. Speech

1.2.4. Cerebral cortex

1.3.    Feminine Mind:

1.3.1. Memories

1.3.2. Emotions

1.3.3. Hormonal system

1.3.4. Mammalian brain

1.3.5. Intuition, creativity, team work, quality

1.4.    Spiritual Mind:

1.4.1. Nature

1.4.2. Big picture

1.4.3. Wisdom

1.4.4. Pineal gland

1.4.5. Body, higher purpose, meaning

1.5.    Authoritarian Mind:

1.5.1. Boundaries

1.5.2. Rules

1.5.3. Right/wrong

1.5.4. Reptilian brain

1.5.5. Belief systems

1.5.6. Created from a young age

1.6.    Masculine mind is dominant in typical work place.

1.7.    Balance between the minds is key.

2.    Growth takes the form of waves.

2.1.    There are no straight lines in the universe – not even light.  There are waves.

2.2.    There are always peaks and valleys but looking at trends is critical.

2.2.1. Wave up – positive growth

2.2.2. Wave that stays static – status quo

2.2.3. Wave down – negative growth

2.3.    Quantum Mechanics and String Theory explain how this applies to everything - from the universe to the galaxy to the planet to an object to molecules.  Everything is a vibration of energy.

2.4.    These trends are created by the mind (thoughts) and systems.

2.4.1. The mind can drag us behind it unless we take control.  It’s terrified of the unknown and thinks it knows best.

2.5.    S Curves allow an opportunity to shift upward, but require a change in your paradigm/thinking.

2.5.1. Without this shift, the trend will begin to decline rapidly.

3.      Emotion is the key to change. 

3.1.    Emotional energy is THE KEY AGENT – it can either be a glue to keep us stuck (fear-based) or can help us release old patterns/grow (love-based).

3.2.    Logic has no power over emotion.  It can only back it up later.

3.3.    Emotion defines the quality of our lives.

3.3.1. The amount of change that takes place is directly proportionate to the emotional content of our experience. 

3.4.    The mind filters anything unlike itself. 

3.5.    The mind sticks with its original thought and defends it.

4.      The Four Agreements at Work:

4.1.    Find your Purpose – this creates meaning

4.2.    Love, Grow, and Serve Others – take good care of your people and your people will take care of you

4.3.    Be a System Thinker – improve the results being created to set people up for higher success

4.4.    Practice a Little Every Day – practice, practice, practice

4.5.    Most of this starts with awareness.  That is the hardest step.

4.5.1. Transformation happens when you are aware of energy draining thoughts, beliefs, and memories – you choose new ones based in love. You choose to be less impatient.

5.      94% of the results are a function of the system.  Not the efforts of people.

5.1.    In a stable system, the same result is highly likely within a range regardless of training and performers. 

5.2.    20% of the variables control 80% of the outcomes.

5.3.    We should only work on the critical 20%.

5.3.1. Great leaders identify the critical 20 and have teams focus on it.

5.4.    To create change, you need to change both the system and the people.

5.5.    People hold systems together.  If they don’t grow, the sabotage the system’s work – especially management.

5.6.    The first 15% is the most important.  The rest will follow.

5.7.    All systems are connected.

5.8.    The Law of Dissipative Structures:

5.8.1. In a stable system – you put energy in, you get the amount of same energy out.

5.8.2. A change in the system causes stress – more energy is required to put in but the energy that comes out does not increase.

5.8.3. The high stress level creates potential for re-order – gradually over time the system can handle the increased energy in and becomes stable again.

5.8.4. The reordered system becomes stabilized at a higher complexity level – more energy is now coming out! J

5.9.    70% of people are not engaged in their work. 

5.10. These stresses are passed to the people.  People take them home and have more stress.

5.11. All systems are connected.

5.12. Stresses in any system are passed onto others.

5.13. Synergy is the ultimate lever in the workplace.  Not weakened by weakest link. 

5.14. Disruptive Discovery:  By measuring the stresses in people, you can quickly tell where you will get the most return and where people are least engaged. 

5.14.1.    Do this organically, don’t sell.

5.14.2.    Work in a couple of areas for quick victories.

5.14.3.    Collect data of negative emotional energy. 

5.14.4.    Use this data to change the system.

5.14.5.    Don’t fix symptoms (don’t focus blame on people).  Look to issues in the systems that cause them. Always look to systems first.

 

Organization Session: A Weekly Check In Practice for Optimal Development

“The secret of success is found in your daily routine.”  ~John Maxwell

 

 

Many of us have explored our daily routines to some extent. We have played around and tried all kinds of ways of approaching our days and have found what works for us, or at least what we are comfortable with.

However, not many explore beyond day-to-day planning. By additionally reviewing our work from a weekly perspective, we can work from a more focused place while being more successful in achieving our goals.

Opening up to this weekly review of the whole picture allows greater levels of flow.

Creating a space to prioritize your actions in alignment with your goals helps you to continuously develop yourself more quickly and ensures more success. Having a structure you can trust to process all of the details you are responsible for allows a natural ease and therefore more presence in your daily being. Taking this time out allows you to see opportunities that you may have otherwise not been aware of.

Most people I know put caring for themselves last on their priority list. Be sure to add some self-development time into your schedule every week. 

A weekly organization session gives yourself space to reconnect, review, and readjust, where necessary.

It is a big picture look in which you set up the blueprint for your week. This frees you up so that you focus on the moment and still accomplish all that you need to.

Set a recurring appointment with yourself on your electronic calendar for one day each week.  I recommend Friday.  Reserve a time and space to connect, sync, refresh, and renew.   Carve out one hour for yourself.  Set it as a tentative appointment so that others can still request meetings with you if needed, but make sure that you do get to it during that day.

Many times I have entered the organization session feeling like things were out of control. By the time I was finished, I felt like everything has its place and all is being tended to.

Key things to remember during your Organization Session:

1. Outline your schedule. By using a weekly desk calendar (the paper version), you can note things that are not necessarily appointments like what you have in Outlook.  Instead, you can note important goals to work on that day and also tasks that must be accomplished or are important.  Schedule everything in pencil to leave opportunity to move things around as you get closer to each day. First add things that you most want to accomplish and move you toward your highest goals. Schedule one goal per day for two hours.  Hit that first thing in the morning while you are fresh, if possible.  Next if you have some urgent tasks or other projects that need to happen by a certain day, note those.  Keep an eye on your electronic Outlook calendar to ensure you don’t overbook yourself one day.  If you need to reserve some time for yourself to focus on a big project, you may want to also block out the time on Outlook.  Use the “tentative” status so that you are still available for important things, if needed.

2. Go through your inboxes. Connect with everything that is going on. Go through every type of inbox you have to make sure that you are on top of everything that is on your plate.  Make sure things are moving forward. Is there anything that you can simply let go of? Spend some time checking in on different areas and see which rise as needing attention this week. Implement their associated tasks into your schedule to keep them moving forward.  Place them strategically so that you are not putting too much into one day. 

3. Be open. Not everything goes as planned. However, having a template allows the smaller things to flow around the more important items while creating a consistent movement forward. Be open to change and do what feels most right to you; don’t be too stuck on your schedule. Stay aware of what works and what doesn’t. Find pockets of time in which you can use in different ways. Learn your preference on the load of things you allow in your life.

4. Integrate change. Apply change where you see opportunities. Refine your development as you become more aware. Keeping this weekly organization session appointment facilitates awareness and the space to continually develop on what you learn.

5. Have fun. Enjoy the journey of it all. We all have a lot going on. Be selective about where you focus your energy and make the most of it.

How to Best Organize Your Inbox

 

Most of us get hundreds of emails per day.  It is very easy for messages to get lost in the shuffle.  How can you stay on top of so much information without being overwhelmed, missing important deadlines, or losing key details?  It is actually very simple.  It just requires a technique to organize the information so that what you need is where you can easily find it when you need it.

 

Clean Your Inbox

First of all, you must commit to only keep items that require action in your inbox.  For those of you that have 15,000 old emails in your inbox, this can sound like the last thing on Earth you want to do.  Hear me out. 

 

Start with taking all of those old emails and putting them into a folder called “Pre-2015” for example.  Move EVERYTHING into that folder.  There you go.  You’ve got a clean inbox. 

 

Sort Incoming Emails for Efficiency

Now, for all future incoming emails, read through them quickly and determine what action you need to take.  Take the action immediately to reduce the amount of time you spend on each email:

1.     If no action is needed, read through it and then move it to an appropriate folder.  Make your folders applicable to categories of work you often perform so that you can easily find any information when you need it, such as: Best Practices, Clients, Financial, Insurance, Meetings and Scheduling, Projects, etc.  By using appropriate folders you will be able to find a message if you ever need it without it clogging up your inbox and diluting your attention.

 

2.     If action is needed, keep it in your inbox.  You will now be staring at it until it drives you crazy and you take action.

 

3.     If follow up is needed, put it in a “_Tickler” folder and flag it with an appropriate follow up date (right click, follow up, add reminder). 

 

Pending Folders vs. Archive Folders:

By using an underscore (_) at the beginning of a folder name, you indicate that the folder is pending and requires further action.  This allows it to show up higher on the list of folders so that you actually see it and don’t forget about it.  Folders without the underscore are regular archive folders that only need to be looked at if you are searching for something to reference it. 

 

Set a recurring appointment on your Outlook calendar once per month to go through this follow up folder for a half hour or so and make sure you haven’t let anything slip too long.  During that appointment also file away any emails that are completed and no longer need to remain as pending. 

 

*Tip: It is a great tactic to move your own sent items that you want to follow up on and make sure they don’t get lost in the shuffle into this tickler folder as well.  Simply drag them from your sent folder to the tickler folder.

 

4.     Projects: If you get a lot of emails per day for a certain project, create a folder for pending items for that specific project.  That way those emails aren’t bogging down your inbox and are ready for your review when you are focused to work on it.  For example, I get hundreds of resumes in my inbox per week.  Upon receipt, or first thing in the morning, I move them all to “_Recruiting to do” – a pending folder I keep in my inbox.  I also move all correspondence from managers or coordinators in there so that the hour or two I spend on that project per day, I can focus on all the new activity at once with full concentration.  When I am done with something from that folder, I move it to a regular archive folder “Resumes and Recruiting”.   You can also set up recurring appointments, as needed, to remind yourself to catch up on those folders, if needed.

 

Keep It In Control

Learn your comfortable limit of action items in your inbox.  Mine is 30 on a good day, 60 on a busy day.  I’ve been to 100 and that was the most I could handle before I pulled a Saturday to catch up on the backlog. 

 

It is ideal to touch things only once if possible.  If you can process something in a minute or two, do it quickly and be free from that task in your life.  If not, put it in the appropriate place and deal with it when it is best for you.

 

With this system, I am almost always aware of things that need action and I can usually find things that have been archived.  I also have an impeccable follow up system so I don’t lose track of things nearly as much. 

 

Other Helpful Tricks

1.     Templates.  Do you send some emails repeatedly now and again?  I do. I have a “_Templates” folder that includes things such as directions how to get to my office or responses I have for candidates so that I can go and just forward the template rather than searching and/or recreating it.  Every moment saved adds up!

2.     Employees.  If you have employees you manage, you can create a folder for their assignments that you don’t want to forget to follow up on.  For example, “_Sarah to do” reminds me of all the things I have asked Sarah to do that I don’t want to forget about.  I drag the sent item into that pending folder.  Prior to our weekly meetings, I go in and see if there is anything in there I want to follow up on.

3.     Reference.  For those great emails you compose that you will want to refer to someday, or for those amazing emails you get from me that you may want to refer to someday, keep them in a “Reference” folder. These should typically be informational emails that you will want to find again at some point.

4.     Posts.  Try using posts to leave yourself quick little notes where you will see them.  Use the same type of organizing rules for them as you do with regular emails.  They are a great way of taking quick notes that won’t get lost.  You can find them by selecting "New Items"  from the ribbon at the top of your inbox, then "More Items" and finally "New Post in this Folder".

Posts look like a little yellow sticky note with a pin in them. 

They act like a regular email message but can be edited.

5 .   Too Much Space.  Do you get the warnings each week that your inbox is too full?  I do.  I have developed a work around with the wonderful guidance of Sandor.  All of the folders I create, except for the “_Tickler” folder are created in the Archive area of my inbox folders.  That way they do not require space from my inbox and are stored directly on my computer.  One bummer of this method is that whatever folders are stored directly as an archive are not viewable on the online access of Outlook.  I do not use the “_Tickler” folder in the archive section because that would disable the follow up flags from working, so I keep that one up in the true inbox folder. 

 

The Big Picture

The whole concept is that your inbox should be a tool that empowers you to be unstoppable.  It should not be a huge maintenance project that requires extra time for you.  Of course this system works best with a great calendaring system… perhaps I will share insights on that soon as well. J  Enjoy!

 

If you have any questions or suggestions, please post a comment! :)