Take your time to thoroughly analyze the variables, educate yourself on the topic, and then recommend the 3 best options.
Depending upon the level of the project, use common sense to apply these best practices. If you are researching a new software that will be implemented to the whole company, more thorough analysis is recommended. If you are researching a new window washing service, a very light version of this would work. J
· Determine key variables. Put yourself in the buyer
or decision maker’s position and try to determine what your concerns and
questions would be. Think beyond the original assignment. Create a template of
questions to ask the vendors that you will call.
· Create a spreadsheet. List each key variable, every vendor
that you contact, any misc. notes to keep everything in one place as you analyze
the options. Each vendor you research
should have their own row. Include a
column for each variable, your feedback, reviews, vendor name, and phone
number. As you work on this project
continuously update this spreadsheet with all of your notes as your project
information database. Make sure the
spreadsheet prints well (1 page wide, etc.) before sending.
· Research online. Find several vendors online that seem to be
good fits for your variables. As you
research, see if you learn of new questions or variables you should
consider. Add notes from this to your
spreadsheet.
· Call the vendors. Call and talk to them. Ask questions. Try a few sales reps, if needed. Learn about the information as much as
possible. Ask why they are the
best. Take these reasons into
consideration to ask other vendors as well.
New variables and considerations may pop up from this process. Add notes
from this to your spreadsheet. Good sources are key to finding out credible
information for providing reliable information on the projects we need
accomplished. It is key to call the
different people and listen to the information that they provide you while you
are educating yourself on whatever the project is at hand.
· Read reviews. Find reviews online (not from their site that
they have chosen, but on unbiased websites that will show you what customers
really think, such as Yelp, etc.). Add notes
to your spreadsheet.
· Present your top 3. Draft an email with a brief
write up about the top 2-3 companies that you recommend, in order of your
preference. Simplify the information so
that it is easy to determine the essential information and highlight the
standout information you learned while researching. You are trying to assist the reviewer to make
the best decision. Attach the analysis
spreadsheet if you created one as well as any other helpful information such as
links to websites, etc. so that they can dig into the detail - if they want to.
Do you have any other suggestions? :)